Frequently asked questions
- Where can I find Aurora products in my city?
- I have seen a photograph of your new pen; is it possible to have more information about it?
- I have received a pen as a gift. What is its commercial value?
- I have received a pen as a free gift. Can I customise it with my initials or with a trademark?
- What materials are used in the production of your pens?
- Which refinements are necessary to carry out correct maintenance of the fountain-pen over time?
- My pen fell. Can Aurora repair any damage?
- Can I have a cost estimate for the pen I have sent to be repaired?
- Is it possible to change the nib of my fountain-pen?
