Frequently asked questions
Where can I find Aurora products in my city?
I have seen a photograph of your new pen; is it possible to have more information about it?
I have received a pen as a gift. What is its commercial value?
I have received a pen as a free gift. Can I customise it with my initials or with a trademark?
What materials are used in the production of your pens?
Which refinements are necessary to carry out correct maintenance of the fountain-pen over time?
My pen fell. Can Aurora repair any damage?
Can I have a cost estimate for the pen I have sent to be repaired?
Is it possible to change the nib of my fountain-pen?